Data Driven Solutions Driving Profitability and Uptime
Advanced Remote Diagnostics
OnCommand® Connection is an industry-leading remote diagnostics solution that supports all commercial truck makes and models* and transforms vehicle data into critical insights that help drive greater uptime and reduce total cost of ownership.
In addition to having full access to all the tools provided in the OnCommand Connection program, Ascendance has a dedicated Dealer Uptime Advocate monitoring all units and alerting fleets to preventative breakdown measures, closest dealerships, parts availability for probable failed components, and playing a key role in communication for speed of service at any dealership across our network. OnCommand Connection is also integrated with most telematics providers, saving our customers hardware costs and installation labor.
When it comes to maintenance, surprises are never welcome. OnCommand Connection gives fleet managers the ability to remotely monitor their entire mixed-make fleet in one easy-to-use portal to help avoid those unwanted surprises and reduce unplanned service calls.
* For most commercial vehicles powered by diesel engines, 2007 MY and later.
OnCommand Connection customers have seen up to 30% reductions in unplanned repair costs and up to 80% reductions in vehicle failures requiring a tow.
Features
All-Makes Compatible
Access vehicle health for your entire fleet by connecting to OCC Advanced Remote Diagnostics through any of our 30+ integrated telematics service providers.
Fault Code Action Plans
Our industry-leading Fault Code Action Plans guide service technicians through every part and step of service required to address health issues and get your truck on the road.
Vehicle Health Reports
Comprehensive health reports with links to critical vehicle performance and trip data, vehicle service history, open campaigns, active fault codes, and much more.
Insights Delivered Where You Need Them
Access reports and tools through our intuitive online portal, customizable email reports sent to your inbox, or via API connections directly to your preferred fleet management solutions.
International 360
International 360 is our industry-leading service communications tool designed to accelerate the repair process, streamline communications with your service center, and drive greater uptime.
Transform how your fleet is managed:
- Seamless communications with up-to-date repair status
- Complete VIN-based information: asset specs, complete parts catalog, remote health data, and more
- Online service request initiation and estimate approvals
- Complete service history, up-to-date campaign information, and engine calibration status
- Integration with parts inventory systems shows which dealer locations have the parts you need on the shelf now.
Get accesses to your data – your way. All makes, all models, and no surcharges.
